zammad is by zammad — not by us.
We indexed this project so people can find it. We are not selling it, we host no copy of the code, and we are not affiliated with or endorsed by its authors — get it from them.
Indexed Aug 1, 2026 · 5,819 stars at index time. Maintainers: claiming verifies your identity and unlocks a higher assurance tier. Removal requests are honored.
zammad
Zammad is a web based open source helpdesk/customer support system.
by Open Source Community · New publisher
Zammad is a web based open source helpdesk/customer support system.
**zammad/zammad** is an open-source project by zammad: Zammad is a web based open source helpdesk/customer support system.. Indexed here so it can be found — not resold.
It is free. Get it from the upstream repository: https://github.com/zammad/zammad
AGPL-3.0 (AGPL §13): running a modified version as a network service obliges you to offer its source to users. List-only here — any hosted-trial or one-click-deploy feature needs a specific AGPL compliance review first.
From the project's own README (excerpt, reproduced for discovery under its AGPL-3.0 license):
Welcome to Zammad
Are you juggling countless customer inquiries across multiple channels? Struggling to keep your support team on the same page? Or spending more time managing your helpdesk than delivering exceptional support to your customers?
Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media.
The Software
The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. The source code is available on GitHub and owned by the Zammad Foundation, which is independent of commercial providers such as Zammad GmbH.
The Company - Zammad GmbH
The development of Zammad is carried out by the amazing team of people at Zammad GmbH in collaboration with the community. We love to create open source software for you. If you want to ensure the Zammad software has a bright and sustainable future, consider becoming a Zammad customer!
> Are you tired of complex setup, configuration, backup and update tasks? Let us handle this stuff for you! 🚀 > > The easiest and often most cost-effective way to operate Zammad is our cloud service. > Give it a try with a free trial instance!
Status • Toolchain: • Docker container images: • Helm chart for Kubernetes: • Download DEB/RPM: • License:
Further Information • Installing & Getting Started • Screenshots • Developer Manual • REST API • For reporting security vulnerabilities, please see our security policy. • Contributing
Thanks! ❤️ ❤️ ❤️
Your Zammad Team
Preview
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Capabilities
Requirements & stack
Depends on
- → PostgreSQL database
- → Authentication
Credentials needed
None declared
Stack
Companions & conflicts
- None declared
Community
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Trust Passport
Full passport →0/0 automated components pass. An automated score is never a security guarantee.
This listing is unclaimed, so publisher identity cannot be verified and it stays below the “verified” tier by design — that is a statement about the listing, not about the project’s quality. Our automated scans still ran; a maintainer who claims it unlocks identity verification.
- publisher identity Publisher status verified; 0 verification(s) on file
- malicious pattern scan No known malicious-behavior patterns detected in reviewed content
- capability contract All 0 observed capability reference(s) match the declared manifest
- agent safety scan No injection patterns in agent-readable content
- provenance No release signature or provenance attestation
- behavioral sandbox Not performed in this environment — requires the production isolated runner (docs/sandbox-requirements.md). No untrusted code is ever executed on the application host.
Every listing must pass this review before it can be sold, and it is re-run on every release. Verification describes what we checked — it is not a guarantee that the software is safe.
Versions
Full history →| Version | Channel | Released | Notes |
|---|---|---|---|
| 0.0.0 | stable | Aug 1, 2026 | Indexed listing — see the upstream repository for real release history. |
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